Our bank has successfully operated for many years under the name Kapital Bank as the successor of Azerbaijan Deposit Bank. Since 2025, we have been providing services under the Birbank brand. In other words, Kapital Bank continues as a financial institution and corporate brand, while Birbank serves as the primary symbol of the services we provide to our customers. This significant change aims to align with the latest trends at Birbank speed and to further advance our customer-centric services.

Our Values

Integrity – Our business is founded on complete commitment to integrity. For us, this means always taking the right step, even when no one is observing. At its simplest, it means respecting the laws and regulations of the countries in which we operate. Integrity also means adhering to the company’s code of conduct, even in challenging circumstances. It means never sacrificing the company’s interests for personal gain and being honest with ourselves, colleagues, customers, and partners, earning their trust. Our goal is to be honest, transparent, and understandable to our customers. In all our activities, the bank sincerely communicates the relevant benefits and risks of our products and services.

Quality – Outsiders always judge us based on the quality of the products or services we provide. The quality of our work is directly proportional to the dedication and professionalism of our staff. We never compromise on this. We always adhere to the standards we set, day and night, carefully balancing quality with efficiency to achieve optimal results. We continually strive to learn, improve, and innovate both individually and as an organization. The foundation of our success is satisfied customers who enable us to manage a profitable business. Therefore, our primary goal is to enhance the quality of relationships with our customers at all levels of the ecosystem. We want to ensure that our existing and potential customers continue choosing us every day because they genuinely believe in the best offers, quality, and long-term partnership.

Collaboration – We achieve phenomenal results by working as a unified team across departments, business units, and countries. Collaborating with customers, partners, and suppliers allows us to exceed market expectations. The impact of these synergies is far greater than any individual contribution. Collaboration fosters a healthy work environment, enhances efficiency, accelerates problem-solving, and drives innovation. Trust and respect thrive through collaboration. Acting as a unified team within the ecosystem for the benefit of customers and stakeholders exemplifies collaboration at the Group level. We mutually learn, share best practices, and support partnerships, considering the interests of the ecosystem and all companies within the Group. We strive to contribute to the national economy, the development of companies, and increased trust among all parties within this collaboration.

Entrepreneurial Spirit – The world around us is constantly changing, and we often need to operate under uncertainty. We seek new opportunities and are ready to take bold steps—to do what others dare not and go where others cannot. Our team does not fear challenges; instead, we view them as opportunities for growth. We take responsibility for going the extra mile and realizing new initiatives. Our staff approaches the company with the same care, commitment, and attention they would give to their own businesses. We constantly take responsibility to improve our products’ quality and customer experience, seeking new opportunities while considering our customers’ needs. We understand the problems of our customers, partners, and colleagues, treat them as our own, and work to find meaningful solutions.

Profitability – We create profit and value for our shareholders and, ultimately, society. In fact, the profits earned today ensure the sustainable and competitive development of our business in the future. Our staff understands that every earned and every saved manat adds value. While pursuing short-term business objectives, we never lose sight of our long-term goal of building and sustaining a global, resilient business. This drives every strategic decision we make. For us, profitability also means understanding customers’ overall turnover and profitability and helping them manage it efficiently. Additionally, it involves offering solutions and advantages aligned with customers’ behavior and the ecosystem’s strategic goals. We are ready to invest in long-term relationships with our customers to achieve profitability through their lasting loyalty.

Company Name:
“Kapital Bank” OJSC

Legal Address:
Republic of Azerbaijan, AZ1010
Baku, Nasimi district, Neftchilar Ave. 153